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Amy Thibodeau
Amy Thibodeau

2.4K Followers

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Leadership values

I’ve been interviewing a lot of people for leadership roles lately, and one of the questions I like to ask is: “What are your values as a leader? What are your foundational beliefs about how you want to lead a team?” It’s admittedly a big question, but one of the…

Leadership

5 min read

Leadership values
Leadership values
Leadership

5 min read


Mar 27, 2021

Save the quarters

I originally published this in March 2019 in another personal space I used to keep on the internet. I’m republishing it on Medium to keep my online writing together. This morning when I arrived at work, almost the moment I stepped through the door, the strap on my purse broke…

Personal Essay

3 min read

Save the quarters
Save the quarters
Personal Essay

3 min read


Oct 10, 2020

On the importance of tension

Unsolicited career advice for people in R&D — One of the best pieces of advice I have for people who are early on in a career in R&D is to learn to hold tension and sit with it, rather than seeing tension as negative or to be resolved. When I look back, I can see that many of…

UX

4 min read

On the importance of tension
On the importance of tension
UX

4 min read


Sep 1, 2017

What old cameras can teach us about designing better digital experiences

For as many years as I can remember, I’ve wanted to improve my technical photography skills. iPhones and automatic settings on digital cameras make taking nice enough images convenient and easy, but the experience is so lightweight that the outcome feels disposable. I take hundreds of photos on my phone…

Photography

7 min read

What old cameras can teach us about designing better digital experiences
What old cameras can teach us about designing better digital experiences
Photography

7 min read


Published in

Shopify UX

·May 19, 2017

Locating Polaris: How we built a style guide for our design system

Design systems — how they’re documented, shared, and maintained — matter because of what they facilitate and represent. If the system is created to enable real work, it should reflect how an organization makes things and what it values. …

UX

6 min read

Locating Polaris
Locating Polaris
UX

6 min read


Apr 5, 2017

Dedication

Hey there! I’m writing a book about interface content called From button copy to bots: Writing for user interfaces to be published by Rosenfeld Media in 2018. This is my first post about the book. It was originally shared on Rosenfeld Media. I’ve written quite a bit about why interface…

UX

3 min read

Dedication
Dedication
UX

3 min read


Published in

HackerNoon.com

·Nov 28, 2016

The design of legal terms

A case study featuring Uber’s November 2016 update — In the UX world, we talk a lot about how important it is to design with the needs of users in mind. We’re passionate advocates for patterns that are recognizable, set clear expectations, and are easy to follow. We’re aghast at companies that place misleading text on buttons to inflate…

Design

11 min read

The design of legal terms
The design of legal terms
Design

11 min read


Published in

UX for Bots

·Aug 8, 2016

How to develop content for useful, not-scary chatbots and other talking interfaces

Lately, I’ve been thinking a lot about how to do content strategy for chatbots and other conversational interfaces. These days, everyone seems to want their interface to talk. …

Bots

10 min read

How to develop content for useful, not-scary chatbots and other talking interfaces
How to develop content for useful, not-scary chatbots and other talking interfaces
Bots

10 min read


Published in

Write Like a Human

·Jun 1, 2016

Designing for before, during and after

I’m currently staying in a hotel in an area of London I don’t know very well. I woke up early today and have spent the morning preparing for three days of consultancy I’m doing here. There’s no coffee in my hotel room and hotel breakfasts are notoriously low in value…

Startup

4 min read

Designing for before, during and after
Designing for before, during and after
Startup

4 min read


Published in

Write Like a Human

·Apr 12, 2016

Practicing Empathy in Product Design

Empathy is a buzzword in the tech industry. Although it’s important to work to understand the needs of the humans using our products, sometimes it seems like we talk about empathy more than we actually do it. Empathy is the ability to understand and share the feelings of another. Silicon…

Design

7 min read

Practicing Empathy in Product Design
Practicing Empathy in Product Design
Design

7 min read

Amy Thibodeau

Amy Thibodeau

2.4K Followers

Writer and reader. Chief Design Officer at Gusto. Formerly Shopify and Facebook. Based in Toronto. http://amythibodeau.com

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